Process

Considered, transparent, calm.

Every project follows the same nine stages. You always know what's happening now, what's coming next and what I need from you.

  1. 01
    Discover

    We start with a proper conversation about your business, your customers and what a great outcome looks like. No jargon, no templates.

  2. 02
    Research

    I audit your current site, review your competitors and gather anything that helps me design for real users — not assumptions.

  3. 03
    Strategy

    We agree on the story your website needs to tell, the enquiries it needs to attract and the structure that gets us there.

  4. 04
    Wireframes

    Low-fidelity structure first. We lock in what each page needs to do before pixels enter the room.

  5. 05
    Design

    A brand-led visual system: typography, motion, colour, spacing. Reviewed live, refined together.

  6. 06
    Development

    Built on a modern, performance-first stack. Semantic HTML, accessible components, editable content.

  7. 07
    Testing

    Cross-browser, cross-device, real-world Core Web Vitals. Nothing goes live until it holds up.

  8. 08
    Launch

    Careful migration, redirects mapped, analytics wired, zero downtime on the switch.

  9. 09
    Support

    I stay on to iterate — a fast fix, a new section, or an ongoing retainer if it helps.

Ready to begin at stage one?

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