Legal

Terms

A plain-English overview of how we work together. A detailed project agreement is issued with every quote.

Scope

Every project is scoped and quoted in writing before work begins. Additional work outside that scope is agreed and quoted separately.

Payment

Projects are typically split into two or three stage payments: an initial invoice to reserve capacity, one or more milestone invoices, and a final invoice before launch.

Timelines

We agree an indicative timeline at kickoff. Timelines depend on prompt feedback and content delivery from your side.

Ownership

On final payment, ownership of the delivered website, source files and content transfers fully to you.

Third-party services

You are responsible for accounts and fees for third-party services (hosting, email, analytics, integrations). We recommend and set these up on your behalf where appropriate.

Liability

We take care with backups, migrations and launches, but our liability is limited to the fees paid for the specific engagement. Detailed limitations are set out in the project agreement.

Governing law

These terms are governed by the laws of England and Wales.

Last updated: 2026-07-01

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